Appointment Policy

COVID PROTOCOLS

You must wear a mask to your appointment.


Minimize Talking.


No guest.


You will be required to wash your hands upon entering.


If you are early please wait in your car.

 

Technicians

 

Our team consist of different technicians. IF YOU WOULD LIKE TO BOOK WITH A SPECIFIC TECHNICIAN, PLEASE READ THE MENU OPTIONS CAREFULLY. 

Payments

Contactless payments are encouraged (Zelle, Apple pay, Cash (exact change), Debit/credit card)

Deposits

 

A deposit is required for each service.
Remaining amount is required at the start of your appointment.

**Deposits are non refundable. Deposit can be transferred to new appointments if adequate notice is given.

Rescheduling

 

No rescheduling or changes allowed within 24 hours of the appointment
 

As a courtesy to our team and other clients, please allow 24 hours notice for cancellations and rescheduling requests. 

You can reschedule your appointment using the link in the booking reminder email ( sent 48 hours before your appointment) or by emailing us at krxsih@gmail.com or by phone. 

If you would like to reschedule you are allowed to do so ONCE. 

Lateness

Please notify us ahead of time if you are running late. Arrival 15 minutes or more after your service time without notice will be considered as a "No Show" and appointment will be cancelled.

 

Refunds

 

No Refunds.

If you are dissatisfied with your service, please notify us within 24 hours to have the issue fixed. Absolutely no refunds.

Lash extensions

Lashes must be clean and free of makeup on the day of your appointment.

Please ensure that you state any allergies or sensitivity you might have e.g. latex etc

Aftercare

Avoid rubbing your eyes.

Do not sleep on your face.

Cleanse your lashes using the Tsahai Beauty Lash Bath.

Do not apply mascara to your lash extensions

Nourish your lashes using the Tsahai Beauty Lash Serum

Ombre Brows

DO NOT BOOK If you’re:

Under the age of 18 (Identification will be required)


Pregnant or nursing


Diabetic (doctors note is required)


Have history of keloids


Healing disorders or uncontrolled high blood pressure (doctors note is required)


Epilepsy


Taking blood thinning medication


Have viral infection/disease


Undergoing chemotherapy


Eczema on eyebrows 

Aftercare

Ensure to keep water off your brows for the next 5 days. That includes excessive sweating, gym, saunas and hot showers.

Do not use face creams, exfoliators or harsh cleansers on your brows during the healing process.

Your procedure will begin to oxidize immediately. This causes pigment to become darker. Do not be alarmed, this dark color will fade during the next few days.

 

Do not pick scabs or dry areas that may form during the healing process

Other fading or loss of pigment may occur. This will reappear a few days or weeks later.

Ensure to book your 6 weeks touch up.

Waxing

 

Hair should be at least 1/4-1/2 inch long. Longer the hair, better the results.

 

Don’t apply creams, lotions or gels to the area being waxed the day of your appointment.

Don’t sunbathe 24 hours before or after your treatment. Tanning before treatment can cause the skin to lift.

 

If you have a low pain tolerance, take an aspirin or ibuprofen up to 500-800 mg 30 min before your appointment to reduce discomfort. Bruising may occur with any meds.

Wear comfy undies, you don’t want super tight clothing irritating your freshly waxed sweet spot.

Aftercare

Don’t sunbathe for 24 hours before or after your. treatment. (Tanning after your treatment can cause irritation and even burns.)

 

Don’t use any products/scrub on the waxed area for 24 hours.

No swimming pool, hot tubs, working out, sauna, or sun  bathing for 24 hours after waxing.

Apply our PFB in-grown serum to diminish bacteria and even hyperpigmentation

Moisturize the area daily with a natural jojoba oil

After your shower, pat area dry, then gently exfoliate every 2 days with any sugar body scrub in circular motions.